Open shared mailbox in separate browser window

Open shared mailbox in separate browser window

Use this method if you want to view and manage the email for the shared mailbox in its own browser window. This method also lets you receive notifications of new items in the Inbox of the shared mailbox.

  1. Sign in to your account in Outlook on the web.

  2. On the Outlook on the web navigation bar, click your name. A list appears.

  3. Click Open another mailbox.

  4. Type the email address of the other mailbox that you want to open, and then click Open. Another Outlook on the web session opens in a separate window, allowing access to the other mailbox.

    • Related Articles

    • Add a shared mailbox to Outlook mobile

      Outlook for iOS If you use Outlook for iOS or Outlook for Android, you can add a shared mailbox you have permissions to access on Outlook Mobile. Use a shared mailbox on a mobile device (phone or tablet) To access a shared mailbox on a mobile device, ...

    • Open and use a shared mailbox in Outlook on the web

      If you want to monitor the email from your primary mailbox and the shared mailbox at the same time, use this method. After you complete this task, the shared mailbox and its folders are displayed in the left navigation pane each time you open Outlook ...

    • Reply to mail sent to shared mailbox

      The first time you reply to a message sent to the shared mailbox, you need to add the shared address to the From drop-down box. Here's how to do that: Open Outlook on the web and go to your shared mailbox. Open a message that was sent to the shared ...

    • Create a shared Mailbox Office 365

      Create a shared mailbox and add members Sign in with a global admin account or Exchange admin account. If you get the message "You don't have permission to access this page or perform this action," then you aren't an admin. In the admin center, go to ...

    • Send E-mail from Shared Mailbox

      Choose New mail above the folder list. A new message form opens in the reading pane. At the top of the message, choose  > Show From. This option shows you that the people who receive the email message will see it comes from the shared mailbox and not ...